Cancellation & Refund Policy
This policy is part of the Terms of Service.
1. Cancel any time
You can cancel whenever you want in My account → Subscription → Cancel subscription. Cancellation takes effect at the end of the paid period: until then your sites work as normal and you are not charged again. You can renew with one click until that date.
2. No refunds
All payments are final and non-refundable, including:
- unused time in a period already paid, or partial months;
- cases where the service was not used or used little;
- downgrades (the difference becomes credit for future invoices, not cash);
- suspension or termination for non-payment or for breaching the Acceptable Use Policy;
- interruptions caused by third parties or by the Customer’s own actions.
3. Right of withdrawal
The service starts right after payment. When you sign up you expressly ask for the service to start immediately and acknowledge that you therefore lose the 14-day right of withdrawal, to the extent the law allows for digital services started with your consent.
4. Exceptions
We refund only when (a) you were charged twice or wrongly because of a billing error on our side, or (b) a refund is required by mandatory law. Write to [email protected] within 30 days.
5. Chargebacks
Please contact us before opening a dispute with your bank. An unjustified dispute may lead to the account being suspended until it is resolved.
6. Free migration
Free site migration is provided at no charge and does not affect this policy.